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1. Introduction

At Eluxion, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details and billing information.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including sending order confirmations and shipping updates.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services by analyzing user behavior and feedback.
  • Send promotional offers, newsletters, and other marketing communications (you can opt out at any time).

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies that assist us with payment processing, shipping, and other services necessary to operate our business.
  • Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Opt out of marketing communications at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our website. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@eluxion-furniture.com.